The better rating your mobile apps have, the more users it will attract. But, unfortunately, not all applications get the best rating from all users. Let us consider that you are concerned that most of your apps have a two-star rating. You intend to improve them to achieve a 5-star rating. Naturally, it is the objective of every application owner or app developer to wish that their apps should get the best rating. Here are some tips to help improve the rating for mobile apps:
Admit The Issue
Acceptance is the first step to rectifying any mistake. The same rule applies to the ratings that your mobile apps have. When you see that most of your apps are rated with 2 stars, you should be ready to accept that there are some issues with the app. Even, Steve Jobs has stated that at times when you are engaged in innovating certain things, you make mistakes. So, he suggests that it is best to admit the mistakes without any delay. He adds that you should work on other innovations and accepting the mistakes should not stop you there.
Listen To Your Users
The best way to improve your app ratings is to listen to your users. Allow them to tell their stories about how your apps are used in their lives. When you talk to them, you can learn more about their needs, wants, goals, and pains. You can also use data to learn more about your users.
Test Features with Users
It is better to know whether a feature will benefit your prospective users. For this purpose, you can test features with real users. When you do this, you can understand whether the feature is easy to use and which areas need improvement. In turn, you can introduce beneficial features to your users. With features that are useful to your users, your mobile apps will quickly move from a 2-star to a 5-star rating.
Change Your Mindset
It is better not to think you know everything about your mobile apps and how they work. To achieve a better rating for your mobile apps, you will have to change your mindset and keep it open. Yes, you should be open to suggestions not only from users but also from your team members. In turn, the team members will feel empowered, and their morale will improve. Apart from opinions, you can also use data in your decision-making concerning your mobile applications.
Carry out Regular UX Reviews
The best user experience is important for the success of any mobile application. The review involves going through the application from the perspective of users. When you do this, you should focus on spitting usability issues with your mobile apps. Once you have a list of problems that can affect the experience of users, you can rely on data to validate those issues. In turn, you can check whether your application meets the requirements of your users.
